Note: if you use Roam, you might be interested in this instead, which is the Roam version of my two books on management.
Some reviews of Luca Dellanna's works
"I'm a huge fan of High Output Management and Setting the Table […] Luca's Best Practices for Operational Excellence took my management to the next level.
It's been almost a month since I started implementing the principles, but I can already say that I've noticed a significant improvement in my company's morale […] That feels amazing."
– Molson Hart, Viahart CEO
“A SUPERB book […] by one of the profound thinkers in our field [behavioral economics].” – Michal G. Bartlett
“Luca’s book was so helpful to my work. Opened my eyes up to some more reasons why change is so hard.” – Chris Murman
"A profound, useful and insightful book" – Lorenzo Dragani
"Absolutely brilliant […] I will surely recommend it to friends and co-workers." – Alberto Pisanello
A very thoughtful piece of writing, deep and wiring!" – David Krejca
“This guy! Luca is amazing. So insightful with common sense applications of complexity and the ability to communicate clearly!!” – Bob Klapetzky
“A game changer.” – Adam English
"A thoughtfully written book in very straightforward language." – A.L. Peevey
"Very good book. Read it in in two evenings. Great insights straight to the point (not the usual self-help babble). Highly recommended."
About this book
Hi! I'm Luca Dellanna, Operational Excellence consultant and author of 7 books.
If you manage teams, one of the hardest lessons you will have to learn is that your decisions are important not for their immediate result, but for the future behaviors they make more likely in your subordinates.
In my professional experience, I noticed that the best managers are those who understand that teams are adaptive systems.
Teams do not act, but react. They learn not from words and speeches, but from their work environment. They respond to the incentives that are communicated through action, not words.
When I see a manager struggling, it is often not because he doesn't make the right decisions based on what he knows, but because he cannot see what are the experiences that his subordinates are having and that shape their behavior.
In this book, I will teach you to see what your subordinates see, to understand how they adapt to your actions. Once you understand the pressures they are subject to, you will know what to do to shape their behavior and align their perceived incentives to what is good for the company and for their professional development.
This book is the game-changer that transforms team management from a messy and noisy activity to a simple set of cause-effect relationships.
About the author
Luca Dellanna is an Operational Excellence consultant operating in Europe and Asia.
Before opening his own consulting practice, he worked for the consulting arm of DuPont.
Luca is also the author of 7 books and spoke to conferences including Nudgestock.
This product is both an eBook and an email series
By purchasing this product, you will receive 12 emails, spaced 2 weeks from each other, each containing one of the twelve chapters of the book. At the end, you will also receive the full ebook, in 3 formats: PDF, .mobi (for Kindle), and .ePub (for other eBook readers).
The first email goes out on the 1st of August 2020. If you purchase this product after that date, you will be able to download the content of all the emails sent so far.
Add a 1h call
You have the option to add to your purchase a complimentary 1h private call or video call with the author, in which you can ask him any question regarding the application of the 12 principles to your specific situation.
Q: How does this product compare to my book "Best Practices for Operational Excellence"?
A: Both books talk about management. However, "Best Practices for Operational Excellence" is structured formally and targets CEOs, COOs, and Operations Managers. This book instead is written more as a conversation and targets all kind of managers and supervisors.
If you bought "Best Practices for Operational Excellence", expect more than half of the content to overlap in substance – although there is no copy/paste, everything has been written from scratch. That said, reading this book in addition to "Best Practices for Operational Excellence" might serve as a useful exercise to reinforce the contents in your mind and make them become habits.